Privacy Policy.

Last updated: July 2026

Puff Paradise ("we", "us", "our") operates two licensed cannabis retail stores in Winnipeg, Manitoba and this website. We respect your privacy and only collect what we need to serve you. This policy explains what we collect, why, and your choices. You must be 19 or older to use this site.

Information we collect

• Age confirmation. When you enter the site you confirm you are 19+. We store this confirmation for your current session only.
• Contact details you give us. If you use our contact form or email us, we receive your name, email, phone number and message.
• Orders & rewards. Online ordering, pickup, delivery and our points program are handled inside our point-of-sale system (TechPOS). When you order or join rewards, the information you provide (name, contact, delivery address, order details) is processed by that system to fulfil your order and track your points.
• Usage data. Like most websites, our host records basic technical data (such as pages viewed and general device/browser info) to keep the site secure and working.

How we use your information

• To answer your enquiries and provide customer service.
• To process and deliver your orders and manage your rewards balance.
• To confirm eligibility (19+) as required by Manitoba law.
• To keep the site secure and improve how it works.

Age restriction

This site and our products are for adults 19 years of age or older only. We do not knowingly collect information from anyone under 19. Valid government-issued photo ID is required for every purchase, pickup and delivery.

Sharing your information

We do not sell your personal information. We share it only with the service providers that help us operate — for example our ordering/point-of-sale system (TechPOS), our website host, and mapping tools — and only as needed to provide the service. We may also disclose information if required by law or to protect our rights and customers.

Cookies & analytics

The site uses minimal storage in your browser to remember your age confirmation and preferences for your session. Our ordering system may use its own cookies and analytics to run the menu and cart.

Your choices

You can contact us any time to ask what information we hold about you, to correct it, or to request deletion where applicable. Email puffparadisewpg@gmail.com and we'll help.

Changes to this policy

We may update this policy from time to time. The "last updated" date above will always show the current version.